Contact Us
We are here for you!
We value every connection. Whether you have questions, or wish to explore a bespoke service, we are here to help.
For your convenience, please use the contact form below. Our team will respond within 24 hours.
You may also email us directly to: Info@qubale.nl
You can reach us during office hours:
+31 6 18 68 36 44
Customer Service
Frequently Asked Questions
You might find your answer here:
To maintain the original appearance of QUBALE we recommend that you treat each piece with care and follow the below instructions:
- Please prevent any contact with oil or alcohol based substances such as cosmetics, perfumes or other chemicals.
- Take your regular activities into consideration when wearing your jewellery, including potential for impact.
- Keep your jewellery away from intense sources of heat and extreme temperature changes.
- Avoid wearing your jewellery at the beach, swimming pool, or while playing sports. Chlorine and related chemicals can severely discolour and damage jewellery as well as loosen stones and settings.
-When not in use, store jewellery in the protective bag and box received with purchase.
-Metals and stones become scratched when coming into contact with one another, we recommend that you store each piece of jewellery separately.
-Chains should be stored closed and laid flat to avoid the formation of knots.
Each Qubalé creation is individually handcrafted to order in our family-owned atelier in Italy. Your piece is created especially for you after your order is placed, with an estimated production time of approximately 3–4 weeks. Once your order has been dispatched, delivery times depend on your destination. See our Shipping and Delivery policy for further information.
We do not have a physical store at this time. However, private appointments may be arranged upon request.
Yes, we offer custom length adjustments. Please reach out to us via email with your desired length and we will be happy to assist you.